Our guarantee

At Village Pet Outfitters, we pride ourselves on the high quality of the items we carry, as well as on a very high level of customer service and support.  With that in mind, we offer this guarantee:  If for any reason you feel that an item purchased from Village Pet Outfitters is not completely satisfactory, we want you to tell us.  You will receive a replacement item or a full credit, period.  No fine print.  We want our customers to shop here with confidence, and to be happy with every single transaction.

(Why are you still reading?  There’s no fine print!)