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Our Newsletter

 Our 100% satisfaction guarantee!

At Village Pet Outfitters, we pride ourselves on the high quality of the items we carry, as well as on a very high level of customer service and support. With that in mind, we offer this guarantee for domestic orders: If for any reason you feel that an item purchased from Village Pet Outfitters is not completely satisfactory, just contact us so we can send you a Return Authorization if one is necessary. (If you are a registered customer, it's even easier than that - simply login to your account, view the order using the "Completed Orders" link under the "My Account" menu, and click the "Return Item(s)" button.) You will receive a replacement item or a full credit for the cost of the item, period. No fine print. We want our customers to shop here with confidence, and to be happy with every single transaction. Please see our Shipping & Returns page for information concerning international orders.

(Why are you still reading? There’s no fine print!)